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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendy McRay

Wendy McRay

March 25, 2025

5  out of  5
rating by Wendy McRay
"update Sept 2022. since this i have worked with Ben directly on a couple things. he even answered his own phone! great guy. Fair upfront got me better price when i was over paying. He has all my business!! Crysti is great. she returns calls and emails promptly. The customer Service is what won me. I've always been a fan of State Farm but I just had Renter's through them and my auto through a diff company. who treated me like a number and offered 0 customer service when i called. referred me to app everytime and would not allow me to change my pay date!! so when i got a new/used car last month I asked Crysti in Ben Radar's office for a quote. The new vehicle is 4x4 and she found the old policy was missing a few items. My new policy only went up by $8. I have Renter's too. picked my pay date and everytime Crysti handles me with such respect. its very rare to find these days! kudos to Ben Radar's office and Crysti!! They will continue to get my business!"
We responded:
"Thank you Wendy!"
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James Melone

February 17, 2025

5  out of  5
rating by James Melone
"We have been a customer of Ben Rader's office for the past five years, and we appreciate his team's prompt and friendly customer support. Cassy has kindly helped us with everything from policy updates to research, and we highly recommend this team for your insurance needs."
We responded:
"We’re honored to have your business! Thanks James!"
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Christi Whitehurst

February 14, 2025

5  out of  5
rating by Christi Whitehurst
"Very nice and helpful 😜"
We responded:
"Glad we were able to assist. Thanks for the review Christi! "
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Josh Demyan

February 6, 2025

5  out of  5
rating by Josh Demyan
"Great team to work with. I’ve called for information, changed cars over and always speak with someone who knows what they are doing. Professional and quick service."
We responded:
"Thanks Josh! "
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Scott Mishler

February 4, 2025

5  out of  5
rating by Scott Mishler
"Previously, I had insurance through an agent who often ignored my sinple requests for help or information; he was very content to make lots of $ with little or no effort. I am absolutely thrilled that I switched my insurance to State Farm. The service is outstanding in every way, and people at the office, including Cassy, are very kind and very helpful."
We responded:
"We appreciate the kind words Scott. Thank you for your business! "
Profile photo of Terry Watts

Terry Watts

January 6, 2025

5  out of  5
rating by Terry Watts
"I started searching for comparable coverage with lower premiums for my home and vehicle. This agency's response was very prompt and by the time I heard from other agencies, Kendall Little was already quoting my needs. She has excellent follow-up skills and was very patient and thorough answering my numerous questions. I'm looking forward to this new relationship."
We responded:
"Thank you Terry. Welcome to our office! "
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Jake LaRoche

December 16, 2024

5  out of  5
rating by Jake LaRoche
"Ben and his team are great and always make sure you are taken care of. Thanks!"
We responded:
"Thanks Jake!"
Profile photo of Heidi Rahe Bruzina

Heidi Rahe Bruzina

December 14, 2024

5  out of  5
rating by Heidi Rahe Bruzina
"I'm a new customer. So far, I appreciate the customer service. Kendall has been great."
We responded:
"Thanks Heidi. Welcome to our office! "
Profile photo of Leretha Thomas

Leretha Thomas

November 13, 2024

5  out of  5
rating by Leretha Thomas
"I have been a customer with Ben Radar's office for the past three years. Their customer service has been great! Most recently, Cassy helped me with a change in my insurance needs. She is very friendly, helpful and provided prompt responses to my questions, and emails. I highly recommend this office without reservations."
We responded:
"Thank you Leretha! "
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Larry Monroe

October 24, 2024

5  out of  5
rating by Larry Monroe
"Prompt and courteous service when I made a policy change today. Cassy sent me an email confirmation immediately. Many thanks."
We responded:
"We appreciate it Larry! "
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Senthil D

September 16, 2024

5  out of  5
rating by Senthil D
"Ben and Cassy are super helpful. I got the immediate response when I need to update my insurance details . They are more proactive on helping the customers. Really appreciated !!!!"
We responded:
"Thank you Senthil! "
Profile photo of Destiny L (Moxxxi)

Destiny L (Moxxxi)

August 22, 2024

5  out of  5
rating by Destiny L (Moxxxi)
"Cassy was super helpful and answered the (many many) questions I had about my premium (even after misspelling her name lol). We went over my renewal and she got the changes made to my policy ASAP! I've never had much positive experience dealing with insurance companies, but so far State Farm and Cassy have been an absolute pleasure!"
We responded:
"Thank you Destiny. We appreciate your business! "
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Nathan Varnum

August 2, 2024

5  out of  5
rating by Nathan Varnum
"Ben Rader’s office personnel are always very professional and helpful. I highly recommend them."
We responded:
"We appreciate your business, thank you Nathan! "
Profile photo of M P

M P

March 27, 2024

5  out of  5
rating by M P
"I am so happy I found this office. I was in need of better prices and State Farm delivered! Cassy was beyond helpful with all of my questions and guided me in the right direction of what coverage I was searching for. Crysti was a huge help with all of my questions as well. I never feel a sense of dread when reaching out to these guys. They never make you feel like your questions are an inconvenience to them."
We responded:
"We appreciate the kind words. Thank you! "
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Vic and Darla

March 10, 2024

5  out of  5
rating by Vic and Darla
"I have been with Ben Rader for at least 4 years now. Our first experience with Ben was when he made an appointment to meet with us. I expected that he would push for some things that we did not need. Instead, he suggested some changes to our coverage, that actually saved us money.Three days ago, I called Cassy for some help with renters insurance. Within 10 minutes of our phone call, I received an email confirmation that everything had been done. Thank you both for great service."
We responded:
"Thank you! We appreciate your business! "
Profile photo of Patti Irwin

Patti Irwin

February 26, 2024

5  out of  5
rating by Patti Irwin
"Have always received prompt service for all of my needs. I have always been treated with respect from this office. One more thing that I appreciate is that they don't bombard me with unnecessary phone calls or emails."
We responded:
"We appreciate your business Patti! "
Profile photo of Frank Chisman

Frank Chisman

February 9, 2024

5  out of  5
rating by Frank Chisman
"Cassy and the office staff were, as usual, wonderful, prompt and professional."
We responded:
"Thanks Frank! "
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John Benham

January 12, 2024

5  out of  5
rating by John Benham
"Ben and his staff have always been very helpful, professional and timely with providing answers and better than competitive rates. I highly recommend them."
We responded:
"Thank you John! "
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Kurt Bonner

January 5, 2024

5  out of  5
rating by Kurt Bonner
"Very responsive to my email request."
We responded:
"We appreciate your business! "
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Brandy Browning

December 6, 2023

5  out of  5
rating by Brandy Browning
"Ben and Cassy are great to work with, and are very attentive to phone calls and e-mail. When adding a new driver and car, I was able to get this resolved within a day, with the new policy ultimately is saving me money on my existing car rate."
We responded:
"Thank you Brandy. We appreciate your business! "
Profile photo of Katie Hinssen

Katie Hinssen

November 15, 2023

5  out of  5
rating by Katie Hinssen
"Excellent service! Was in a time crunch to resolve an issue, Cassy dropped everything to help right away and followed through to be sure issue was resolved! Such great customer service!"
We responded:
"Glad Cassy was able to assist. Thank you!"
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Brittani Paquette

October 16, 2023

5  out of  5
rating by Brittani Paquette
"Ben was super easy to work with. He listened to exactly what we needed and word to maximize the discounts we could receive. We would recommend Ben to our friends!"
We responded:
"Thank you Brittani! "
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Lucinda Clay

May 30, 2023

5  out of  5
rating by Lucinda Clay
"I highly recommend Ben Rader and Staff !! Best Customer Service EVER !! And, by far, the Best Rates for any type of insurance !!"
We responded:
"Thank you for your business!"
Profile photo of Aaron D

Aaron D

January 12, 2023

5  out of  5
rating by Aaron D
"I really do receive the “friendly neighbor” experience that State Farm promises. It has been stress free, easy to navigate, and meets my needs."
We responded:
"It was great connecting with you Aaron. Thank you for your business!"
Profile photo of Tamra Kennedy

Tamra Kennedy

January 11, 2023

5  out of  5
rating by Tamra Kennedy
"Super helpful and made everything very easy!"
We responded:
"Thank you for your business! "